Previous incidents
Security Incident at a Third-Party Provider
Updated Oct 22, 2026 at 6:24pm UTC
Our provider has restored normal operations on their side. Our review so far has found no unauthorized access to Storyboarder.ai or to any user data. We are now completing the rotation of our credentials, which may ask you to sign in again. All features remain available. We will post a final update once this is done.
1 previous update
Landing Page Downtime
Resolved Oct 1, 2026 at 5:20am UTC
The landing page is back online. The brief disruption was caused by a DNS issue at our hosting provider that temporarily impacted availability. The app was not affected. We apologize for any inconvenience.
1 previous update
Service Outage
Resolved Sep 30, 2026 at 7:49am UTC
The incident has been resolved. Service has been fully restored and no data was lost. Apologies for the disruption.
1 previous update
Service Outage
Resolved Sep 3, 2026 at 11:16am UTC
The incident has been resolved. The outage was caused by a planned database restart that stalled at our hosting provider. Service has been fully restored and no data was lost. If a generation was running at the time, please start it again. Apologies for the disruption.
1 previous update
Service Outage
Resolved Aug 10, 2026 at 5:38am UTC
The incident has been resolved. The outage was caused by an upstream issue with our hosting infrastructure provider. Service has been fully restored and no data was lost. Apologies for the disruption.
2 previous updates
Service Outage
Resolved Aug 10, 2026 at 3:34am UTC
The issue was caused by an infrastructure problem at our hosting provider. Service has recovered now.
1 previous update